Hi!
I’m Joey Vos, a User Experience specialist from The Netherlands with 12-year hands-on experience in service and User-Centered Design.
A tech-savvy with an analytics mindset that uses UX with web technologies and data to create unique and personal customer experiences. My strength lies in focusing on the bigger picture that includes multiple touchpoints within a customer journey. Whether it be increasing the overall NPS, decreasing the churn of products or increasing customer retention via onboarding and loyalty flows…